How to Send Email in Blackboard Learn

In Blackboard Learn, you have several options to communicate with your students. This post discusses the use of the Email tool to communicate with students. Email messages are sent to the recipient’s external email address as listed in PeopleSoft. Learn keeps no record of the sent emails. All sent messages and replies can be accessed through your external email client. The Email tool does allow you to manage who student can access from Learn. Click here to learn more about managing student email options.

To send an email to some or all users in your course:

  1. From the Course Menu, click Email.
  2. On the Send Email page, click one of the options listed to send the email, for example, Single/Select Users.
  3. For the Single/Select Users, select the recipients in the Available to Select box and click the right-pointing arrow to move them into the Selected box. A back arrow is available to move a user out of the recipient list. Click Invert Selection and selected users are no longer highlighted and those users that are not selected will be highlighted.  You can also use the Select All function to send an email to all users.
  4. Type your Subject.
  5. Type a Message.
  6. Optionally, select the Return Receipt box to send a copy of the message to the sender.
  7. Click Attach a file to browse for file from your computer. You can attach multiple files. After you add one file, the option to attach another file appears.
  8. Click Submit.


A receipt page appears after the message is sent listing all recipients. The receipt page does not confirm that users received the message. It only confirms that the message was sent.